Returns & Exchanges

At X-CAR, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

  • 3.
    Ship the Items

    Affix the prepaid shipping label provided in your email and drop off the package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.