Returns & Exchanges
At X-CAR, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship the Items
Affix the prepaid shipping label provided in your email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.